Privacy Policy
Privacy Policy for The Athletic Club
Effective Date: 4/27/2025
At The Athletic Club, accessible from https://theathleticclub.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information across our website and communications platforms, including SMS text messaging in compliance with 10DLC guidelines.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any information you provide during registration, sign-ups, or purchases.
- Usage Information: IP address, browser type, device info, pages visited, and interaction with site features.
- SMS & Messaging Data: If you opt-in to receive text messages, we collect and store your phone number, message history, and preferences.
2. How We Use Your Information
We use the information to:
- Provide and improve our services and customer experience
- Send you service notifications, promotional content, and reminders (via email or SMS if opted-in)
- Manage class schedules, membership details, and billing
- Respond to inquiries and offer support
- Comply with legal obligations
3. SMS Messaging & 10DLC Compliance
We use SMS communications to enhance your experience with The Athletic Club, including appointment reminders, membership updates, promotional offers, and special announcements.
To comply with 10DLC (10-Digit Long Code) messaging rules, we follow these practices:
Opt-In Consent
By providing your phone number and checking the consent box during signup or submitting a form, you agree to receive SMS messages from The Athletic Club. Standard message and data rates may apply.
Message Frequency
Message frequency varies depending on your interactions and preferences. You will only receive messages relevant to your subscription or participation.
Opt-Out
You can opt out of receiving SMS messages at any time by replying:
- STOP to cancel future messages
- HELP for assistance
You may also manage your communication preferences in your account settings or contact us directly.
Data Usage
We do not share or sell your phone number or message history with third parties for marketing purposes. Your information is used solely to provide relevant updates and services.
4. Sharing Your Information
We do not sell your personal data. We may share information with trusted third-party providers to help us operate our website or communicate with you, under strict confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to access, update, or delete your personal information. Contact us anytime to exercise these rights.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this policy or our practices, contact:
The Athletic Club
Email: [support@theathleticclub.com]
Phone: [(123) 456-7890]
Website: https://theathleticclub.com